Using BPM and decisioning technology to offer best-action customer engagement | Marketing Mag
AI for Enterprise Decisioning at Scale with Rob Walker - #573 - YouTube
Pegasystems on Twitter: "Learn how to balance risk & award with #AI from Dr. Rob Walker at #PegaWorld. Register now: https://t.co/i1hAjIvE2F https://t.co/UstFxFQsik" / Twitter
Customer Experience, Opaque AI And The Risk Of Unintended Consequences
Rob Walker: How to operationalize empathy at scale | Pega
Pegasystems on Twitter: ""Are you concerned about all these AI algorithms? Well if you are, it will probably get worse." In his PegaWorld keynote, Dr. Rob Walker talks about feelings, fear, and
Forrester Research Names Pegasystems as a Leader in Real-Time Interaction Management | Analytics Insight
Real-Time Decisioning Tools Critical to Meeting Increased Customer Expectations, Research Finds | AP News
Pegasystems study reveals real-time decisioning tools becoming critical for customer experience
Pega Introduces New Customer Decision Hub Feature - CX Today
3800+ "Rob Walker" profiles | LinkedIn
Customer Service Archives - Applied Artificial Intelligence Handbook For Business Leaders
Dr. Rob Walker, Vice President Decision Management, Pegasystems | CXOTalk
Rob Walker, Ph.D. | Computerworld
Pegasystems Partners With Idio To Optimize Account Engagement With AI-Based Buying Journeys - ABM In Action
Pega Helps Businesses Mitigate Risk With Industry's First AI Transparency Controls - PaymentsJournal
Dr. Rob Walker Live at PegaWorld | Dr. Rob Walker of Pegasystems is demonstrating how organizations can achieve tremendous results using a more humane, AI-driven engagement model. | By Pegasystems | Facebook
AI for Enterprise Decisioning at Scale with Rob Walker - #573 - YouTube
iTWire - Pegasystems adds AI options to Customer decision hub